Editorial desk
Contact us
This page explains how to reach the Buffalo Gold Desk and what the desk can and cannot do with your message. Corrections to figures come first, and the desk has no access to any casino account, so it cannot check a balance, chase a withdrawal or change a bonus.
Fixing errors in published figures
If a number on a page does not match the published terms it came from, tell us which page and which figure, and point to the source you are reading. The desk checks corrections before it answers anything else, because a wrong figure about a return or a bonus condition is the error most likely to mislead a reader.
Send the page address and a short description of what looks wrong. If the figure comes from our partner's published terms, say so and note where you saw it. We do not publish an email address here; it appears separately on this page and is the only channel the desk uses for corrections.
Limits of what we can help with
The desk writes about pokies and bonuses. It is not account support and has no login to any casino account, so it cannot look up a balance, verify a withdrawal, release a bonus or speak to a payment team on your behalf. Any request of that kind needs to go to the operator that holds your account, through that operator's own support channel.
The same applies to disputes. If a bonus was not credited or a withdrawal is held, only the operator holding the account can investigate it. The desk can explain what a published term says, but it cannot apply the term to your account or ask anyone to.
What we can explain
Where a page describes how a bonus condition or a return figure works, the desk can point you to the published passage it was drawn from. That is a reading of the terms, not advice on whether to deposit or play, and it is not a prediction about any session.
A return figure is a long-run average across a large number of plays. It says nothing about what a single session will do, and no amount of explanation changes that. Treat anything you read here as a description of published numbers, not as a way to beat a game.
Email: contact@skyccasinoau.com. We answer editorial corrections first — if a figure on this site is wrong, say which page and we will check it against the source.
Questions
Can the desk check my account or sort out a withdrawal?
No. The desk has no access to any casino account and cannot see balances, bonuses or withdrawal requests. Contact the operator that holds your account for anything account related.
I think a figure on a page is wrong. What should I include?
Send the page address, the figure in question and the published source you are comparing it with. Corrections are checked first, and the desk will reply using the address published separately on this page.